ERR_NAME_NOT_RESOLVED: The web address doesn't exist.Open another browser, like Firefox or Microsoft Edge, and see if that website gives a similar error. If Chrome is freezing only when you try to load a specific site, you should confirm whether the issue is isolated to Chrome or happens across all browsers.

But you're better off scanning with your computer's antivirus suite, plus Malwarebytes for a more thorough check. A malicious program could mess with your browser's security or network settings and cause connection problems.Ĭhrome has a basic built-in malware scanner. While not all Chrome crashing issues are caused by malware, it's worth ruling out before you proceed.

Disable them one by one until you locate the culprit. As a result, browsing while incognito makes it easier to determine if an extension is what's causing Chrome to freeze or crash. By default, extensions can't run in incognito windows. If you have a lot of extensions and don't want to disable them all manually, try opening an incognito window at Menu > New incognito window, or with the keyboard shortcut Ctrl + Shift + N.

Google chrome app keeps crashing